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  • Our Model

    Hello Phase

    This phase involves reaching out and connecting with the family and other team members individually including the source of the referral. During this phase, the groundwork for trust and shared vision among the family and wraparound team members is established. This stage involves connecting with the family & other team members to gather information about strengths, needs and team members. The activities of this phase should be completed relatively quickly (within 1-2 weeks if possible), so that the team can begin meeting and establish ownership of the process as quickly as possible. 

    Help Phase

    This phase involves the initial team meeting and will always include at least a person in a permanent parenting role, the referral source, and the Wraparound staff. Ideally other system representatives, community involvement and extended friends and family will also be present.

    During this phase, team trust and mutual respect are built while the team creates an initial plan of care using a high-quality planning process that reflects the wraparound principles. In particular, youth and family should feel, during this phase, that they are heard, that the needs chosen are ones they want to work on, and that the options chosen have a reasonable chance of helping them meet these needs. This phase should be completed during one or two meetings that take place within 1-2 weeks, a rapid time frame intended to promote team cohesion and shared responsibility toward achieving the team’s mission or overarching goal.

    Healing Phase

    This phase involves ongoing team meetings designed to improve the Plan of Care through review of follow-through and results. While the focus for Wraparound will involve ongoing team meetings, the real work will occur in between meetings. A good plan of care will involve tasks for all team members rather than simply targeting one individual or segment. 

    Hope Phase

    This phase involves the Facilitator leading the team in working through the details of wrapping up Wraparound.  During this phase, team meeting frequency will increase to as often as once per week for a 4 to 8-week period. This phase will increase demands for a focus on planning as the team should consider a life without the structure of Wraparound. The focus on hope is continual during the wraparound process, and the preparation for transition is apparent even during the initial engagement activities.